Terms & Conditions

Our plants and products are sold online through our website www.biggatrees.com.au. Our garden centre site in Pickering Brook is available to visit Thursday to Saturday between 10am and 4pm and Sunday between 10am and 2pm.

Some of our plants are grown on site and all others we source from selected quality nurseries.

Placing Your Order
You must be over 18 to place an order.

Our minimum order number is one item and we have no maximum order limit, providing that we have stock available and listed online.

If you place and pay for an order and then decide to cancel it before it is delivered or picked up, a $15 administration charge will be applied to cover our staff time in processing this. A refund of the balance will be issued within 10 working days.

Plant stock levels listed on the website are as accurate as possible and are usually updated daily, however daily garden centre sales may affect this.

Plants are living and variable items and we do not guarantee stock of any plants. Plant size may vary. We send the best plants we have available at the time.

If you have ordered plants that we are subsequently unable to supply, we will get in touch with you to offer a substitute of the closest variety of plant where possible or offer a store credit if a similar variety is not available.

Payment
Secure payments made by Visa and Mastercard and debit cards, in Australian dollars.


Prices are listed in Australian dollars and include GST.